Wednesday 24th April 2019
The Breeze, Newport
10.00am – 12.00pm
£15.00 per person

Come along and join us for our FIRST Networking Brunch hosted by The Breeze  who will be providing Hot Drinks + Full English Breakfast plus a fantastic venue for networking with fellow IW Chamber Members.

Your guest speaker on the day will be Leighton Atchison-Warne Founder, Tide Consulting.

Brand values (and how they add value to your business)

In today’s ever-connected world, selling your product, whatever it might be is becoming more and more difficult.It’s no longer good enough ‘just’ to have a great product; consumers want to buy from a great brand. A brand with strong ethics and values. A brand where the consumer feels as if they are buying a tiny part of the brand every time they do business with them.In this short tutorial, we’ll explore what exactly we mean by ‘values’, we’ll look at some examples of brands doing it brilliantly, and you’ll leave with some top tips on how to write your own.

A born and bred Islander, Leighton has spent the past 13 years working for award-winning Island beauty brand, Liz Earle Beauty Co.  During that time, he was fortunate to work with the brand during a period of high growth and significant change. This allowed him to work in several different areas of the business, gaining valuable experience in many aspects of multi-channel retailing, from marketing and sales to learning and development, retail and creative.  Starting as a Team Leader in the Customer experience team, he saw the opportunity to grow and progress and soon moved to a role in the Service & Education function, where he led a team to deliver the exceptional level of service that is now synonymous with the Liz Earle name. From here, he moved to the Marketing team where he led the brand activation team, delivering large scale events, and launching the brand in international markets, before his final role as Head of Creative, where he was responsible for the overall look and feel of the brand across all touchpoints.   Now, after more than a decade, he is embarking on a new venture, Tide Consulting, a brand, marketing and customer experience consultancy.  “We’re called ‘Tide’ because we understand that from time-to-time, we’ll all endure those ‘highs and lows’, explains Leighton. “Our experience is in helping people, and brands keep focused on the horizon, knowing that for every ‘low tide’ there’s the promise of an impending high”.  Bringing together Leighton’s years of experience and his passion and skill for getting the best out of people, Tide offers a unique service to help businesses realise the power of their brand.  Whether it’s help setting your new brand strategy, some advice and direction on creative, a fresh pair of eyes on your customer experience, or simply a bit of help focussing your efforts, Tide Consulting can help.

BOOK YOUR PLACE HERE

We offer new businesses the opportunity to take their ideas from paper into practice. We offer a free one day business seminar aimed at people who are starting a business. Get the tools you need to take your idea from the drawing board to the real world. This course is designed for those with a business idea through to those who have been in business for six months.

This course is available for non-members and will be held at Mill Court Business Centre, Newport on Thursday 25 April 2019.

To book a place on the course please click here.

We offer new businesses the opportunity to take their ideas from paper into practice. As part of the 50 plus Start Me Up Programme we offer a free one day business seminar aimed at people over 50 who are starting a business. Get the tools you need to take your idea from the drawing board to the real world.

This course is available for non-members and will be held at Mill Court Business Centre, Newport on Thursday 25 April 2019.

To book a place on the course please click here.

Thursday 25th April 2019
IW Chamber Offices, Newport
11am – 12pm
FREE

Friday 26th April 2019
IW Chamber Offices, Newport
60 minute workshops between 9.30am – 12.30pm
FREE

The AED Workshop Day is designed to give your staff a basic overview on how to use their AED. This session is designed for staff and others who may need to use the AED and aims to give attendees the confidence to use an AED when required. The sessions will look at the principles of how to use the AED in an emergency.

There will be three 60 minute workshops running throughout the morning.
09.30am – 10.30am
10.30am – 11.30am
11.30am – 12.30pm

Friday 26th April 2019
IW Chamber Offices, Newport
1.00pm – 4.00pm
£60 per person

This Fire Marshal Course, delivered by Good Skills Training, is a half day course designed specifically for those who have been designated with the responsibilities of the Fire Marshal or Fire Warden. The course will look at the legal responsibilities of both the company and individual. By the end of this course delegates will be able to confidently and competent carry out theirs at-to-day duties as a fire marshal, as well as take charge in the event of a fire. This course also includes practical fire extinguisher training.

What is in the Fire Marshal Course syllabus?

• Legislation
• Causes of fire and how fire spreads
• Classes of fire and methods of extinction
• Fire risk assessment
• Fire prevention methods
• Action to be taken in the event of a fire
• Role and responsibilities of the fire marshal
• Fire drills
• Firefighting equipment
• Practical fire extinguisher session

Wednesday 1st May 2019
IW Chamber Offices, Newport
9.00am – 10.00am
FREE

Thursday 2nd May 2019
IW Chamber Offices, Newport
10.00am – 5.00pm
£125 per person

Friday 3rd May 2019
Royal Ocean Racing Club, Cowes
7.30am – 09.30am
£15.00 per person

Come along and join us for our Business Breakfast, with our guest speaker Matthew White, director in charge of lettings at Hose Rhodes Dickson.

With the UK Government mounting of layer upon layer of restrictive and complex legislation on the lettings industry, leading to over 170 pieces of legislation to navigate and to comply with, it is imperative that landlords and agents keep fully up to date.

The penalties for non-compliance are considerable and impose fines, imprisonment and others remove provisions for recovering possession of property.

Matthew White, Director in charge of lettings at Hose Rhodes Dickson and a member of ARLA the Association of Residential Letting Agents with 28 years of experience working in the lettings industry will be talking about the requirements and pitfalls the Deregulation Act 2015, The Immigration Act 2016 and what landlords and agents are required to establish before letting a property to a tenant and the impact of the Tenant Fees Bill due to be law from 1 June 2019.

Further, Matthew will advise of how landlords can protect themselves against rent arrears and strengthen their position for winning deposit disputes.

Matthew will also available after the event for a FREE, 15 minute, 1-2-1 lettings consultation.

BOOK YOUR PLACE HERE

Wednesday 8th May 2019
IW Chamber of Commerce, Newport
10.00am – 3.30pm
£30 per person

Thursday 9th May 2019
Caffe Isola, Newport
7.30am – 9.30am
FREE

Meet members for informal networking in a great location. It’s free to attend, with hot drinks and toast for everyone.

BOOK YOUR PLACE HERE

Monday 13th May 2019
Isle of Wight Chamber of Commerce Offices
10.00am – 13.00pm
FREE

Having a website for your business has become one of the key aspects of any business’ marketing strategy. In this morning session, Matt from Nosy Design will build a basic website in front of you – giving you an idea about the design, content and process. The website will be built on a platform called WordPress – this workshop will focus on the design and user experience, not on the technical aspects. This will then help you to make a decision whether you’d like to build your own website or seek the help of a professional.  

BOOK YOUR PLACE HERE

Wednesday 15th May 2019
IW Chamber Offices, Newport
10.00am – 5.00pm
£125 per person

Friday 17th May 2019
Island Tea & Coffee, Rookley
Time Slots Available Between 8am-2pm
FREE

Experience a live coffee roast and meet Island Tea & Coffee’s Master Roaster at the Island Tea & Coffee co.

After the roast Island Tea & Coffee will provide fresh cake (made by JR ZONE) and freshly roasted coffee of course …. Attendees will also be able to take away a sample of the beans fresh from the roaster.You will also then have the option to have a tour of the Beta Pack Site.

*No entry to the roast room if have suffered from sickness or diarrhoea in the previous 48 hrs*

BOOK YOUR PLACE HERE

Wednesday 22nd May 2019
IW Chamber Offices, Newport
9.00am – 5.00pm
£114 per person

This Level 2 Award in Health and Safety within the Workplace Course, delivered by Good Skills Training, is a one day course designed to give delegates an understanding in the responsibilities of employers and employees for good health and safety in the workplace, the benefits of good health and safety, the steps to a risk assessment and how they can reduce accidents, near misses and ill-health, along with the importance of robust emergency procedures and reporting accidents, near misses and ill-health.

Course syllabus

• Introduction to health and safety
• Accidents and ill health
• Slips, trips and falls
• Health and safety law
• Risk assessment
• Hazardous substances
• Personal protective equipment
• Workplace health, safety and welfare
• Vehicles at work
• Fire safety
• First aid
• Work equipment
• Electricity
• Occupational health
• Noise and vibration
• Ergonomics and work-station design
• Manual handling
• Working at height

We offer new businesses the opportunity to take their ideas from paper into practice. As part of the 50 plus Start Me Up Programme we offer a free one day business seminar aimed at people over 50 who are starting a business. Get the tools you need to take your idea from the drawing board to the real world.

This course is available for non-members and will be held at Mill Court Business Centre, Newport on Thursday 23 May 2019.

To book a place on the course please click here.

We offer new businesses the opportunity to take their ideas from paper into practice. We offer a free one day business seminar aimed at people who are starting a business. Get the tools you need to take your idea from the drawing board to the real world. This course is designed for those with a business idea through to those who have been in business for six months.

This course is available for non-members and will be held at Mill Court Business Centre, Newport on Thursday 23 May 2019.

To book a place on the course please click here.

Thursday 23rd May 2019
UKSA, Cowes
12.00pm – 14.30pm
£20.00 per person

UKSA welcome you to a Chamber of Commerce Networking Lunch on Thursday 23^rd May at their base in Cowes. We are pleased to announce Founder and internationally recognised Shaun Smith of Smith & Co as our guest speaker. There will also be the opportunity to tour around the newly refurbished and repurposed training centre formally Cowes Youth Centre.  UKSA is a Cowes based charity who use the power of the sea to offer transformational opportunities to young people; by widening access to maritime training, enhancing life skills and employment within the sector. With its commitment to the Isle of Wight community UKSA’s Funded Test the Water programme; which offers every Year 6 child the opportunity to have a taster of sailing, to date has seen over 5,000 Isle of Wight young people get on the water.

Food for thought – Three secrets to growing your business profitably

As an Isle of Wight Business Ambassador, Shaun Smith is keen to promote the Island as a place to do business as well as applying what he has learned in over thirty years of speaking and consulting internationally to help local firms. In this engaging presentation he will offer three key insights that you can apply to your business to help it grow for the long-term, whether it be a start-up or a major brand.

About the speaker

Shaun Smith has been a leader in expanding management attention from the narrow focus on customer service to the wider, more strategic drive towards customer experience. He is the founder of Smith+co the leading UK based customer experience consultancy.  He is co-author of five acclaimed business books, his most recent being, ‘On Purpose, delivering a branded customer experience people love’. Shaun has worked internationally with brands across many sectors and spoken to audiences in 22 countries. He is one of only a few recipients in the UK of the prestigious PSAE (Professional Speaking Award of Excellence). Shaun is also a keen sailor and participated in a round the world yacht race in 2000 when he learned that success in sailing and success in business are very related.

BOOK YOUR PLACE HERE

Tuesday 28th May 2019
IW Chamber Offices, Newport
9.30am – 5.00pm
£45.00 per person

Food safety is an essential consideration for those preparing and serving food to the public. This Level 2 course delivered by Jigsaw Training & Development Services is Ofqual regulated and complies with employers’ statutory requirements. The course will enable you to understand how individuals can take responsibility for food safety, the importance of hygiene and the importance of keeping food safe. Topics covered include:

• Food safety legislation
• Personal hygiene
• Premises
• Pest control
• Food spoilage
• Foodborne illnesses
• Cross-contamination
• Food contamination illness and injury
• Safe food procedures and practices
• Temperature control
• Stock control

Monday 3rd June 2019
IW Chamber Offices, Newport
9.00am – 4.30pm
£120.00 per person 

Improve Your Business Through Excellent Customer Service

 Excellent customer service is critical in a competitive environment. This course is designed to upskill and train your staff with the aim of increasing market share and productivity through customer service techniques. Whatever the role within the company, excellent customer service is crucial in terms of liaising with external and internal customers. This course covers the principles of customer service, including how to meet customer expectations, the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers.

• Understand the principles of customer service
• Understand how customer needs & expectations are formed
• Interpersonal skills & appropriate behaviour required in the customer service environment
• Understand the principles of responding to customers’ problems & complaints
• How these techniques can increase business and market share

Wednesday 5th June 2019
IW Chamber of Commerce, Newport
9.30am – 12.30pm
FREE

Friday 7th June 2019
JR Zone, Newport
7.30am – 9.30am
£15.00

Come along and join us for our Business Breakfast hosted by JR Zone. Our guest speaker this month will be Edward Grey from bluetouchpaper consulting.

JR Zone is a dedicated facility open all year round offering indoor active play, café to eat in or takeaway, external catering, parties, private facility hire, corporate events, multi-level indoor Laser Storm arena and much more – Great for kids and adults

Join us for networking, breakfast and have a play on the frame (must wear socks to enter the frame)

Edward Grey

Edward Grey’s work takes him across the business and therapy contexts. He’s a leadership coach and management trainer in business and a hypnotherapist and neurolinguistic psychotherapist in the therapy context. Ed is a NLP Master Practitioner and Trainer and is co-founder of the Becoming Group, a new not-for-profit membership organisation of coaches, mentors, therapists and counsellors who work here on the island. He’s been helping businesses and individuals achieve their potentials for over 20 years.

BOOK YOUR PLACE HERE

Wednesday 19th June 2019
Isle of Wight Chamber of Commerce Offices
10.00am – 16.00pm
£100

Am I speaking too fast? What if I stutter? Will people understand what I’m saying? What if they laugh at me? These are only some of the questions you might ask yourself when public speaking.

Being able to sell your business effectively in 1 minute is a very important skill, but also a very daunting one!  Join us for this one day workshop, where the team at Nosy Design will give you tips on how to approach the task of public speaking. Alex will give you insights on how to handle pressure and articulate yourself properly; following his 10 year career as an international public speaker. We will record your ‘Magic Minute’ at the beginning and at the end of the session to showcase the improvement. The Nosy Design team will then create a short video of your speaking and supply it to you after the workshop.

This is a great chance to build your confidence and aid you at the next networking event. This session will be a workshop where each delegate will get the chance to try their Magic Minute and receive tips from the tutors / fellow attendees. You will also walk away with a valuable piece of content (a short video of you selling your business) which can be used across your social media and website.

BOOK YOUR PLACE HERE

Thursday 20th June 2019
Slug & Lettuce, Newport
7.30am – 9.30am
FREE

Meet members for informal networking in a great location. It’s free to attend, with hot drinks and toast for everyone.

BOOK YOUR PLACE HERE

Wednesday 25th June 2019
IW Chamber Offices, Newport
9.30am – 12.30pm
£20 per person

Many businesses come into contact with children and young people (including apprentices under the age of 18) and vulnerable adults, either in the workplace or as part of contracts in external sites. This short course will cover safeguarding duty of care and responsibilities, along with laws relating to types of abuse. This course is provided by Jigsaw Training & Development Services.

Wednesday 25th June 2019
IW Chamber Offices, Newport
1.30pm – 4.30pm
£20 per person

This course delivered by Jigsaw Training & Development Services, will cover the following topics.

Wednesday 26th June 2019
IW Chamber Offices, Newport
10.00am – 12.30pm
FREE

INTERVIEW SUCCESS FOR EMPLOYERS

Are you ready to recruit? This practical workshop is designed to help employers implement tried and tested systems and techniques, to get the best out of the interview process, when hiring new staff.  As a fellow of the Institute of Recruitment Professionals with over 15 years experience in securing talent, Katy Harwood from Sunshine Recruitment Solutions has personally placed hundreds of individuals into new roles and is hosting this FREE workshop to share best practice, industry tips and some key things to avoid when interviewing applicants for your business. From how to prepare for interviews, through to salary negotiation, this workshop should give you the confidence to hire the staff you need.

Sunshine Recruitment Solutions is a ‘boutique recruitment consultancy’ focused on attracting and securing talent for permanent roles with employers across the Isle of Wight. This bespoke service is designed to support those who have difficulty securing skilled professionals for their business.

We offer new businesses the opportunity to take their ideas from paper into practice. As part of the 50 plus Start Me Up Programme we offer a free one day business seminar aimed at people over 50 who are starting a business. Get the tools you need to take your idea from the drawing board to the real world.

This course is available for non-members and will be held at Mill Court Business Centre, Newport on Thursday 27 June 2019.

To book a place on the course please click here.

We offer new businesses the opportunity to take their ideas from paper into practice. We offer a free one day business seminar aimed at people who are starting a business. Get the tools you need to take your idea from the drawing board to the real world. This course is designed for those with a business idea through to those who have been in business for six months.

This course is available for non-members and will be held at Mill Court Business Centre, Newport on Thursday 27 June 2019.

To book a place on the course please click here.

Monday 1st July 2019
IW Chamber Offices, Newport
9.00am – 4.30pm
£120.00 per person 

Team Building for a Better Business

 Working within an organisation requires the capability to work with other people. Being part of an effective team increases productivity, efficiency and effectiveness.

 Teams need to be aware of how to perform effectively despite the pressures they are under. Team building is designed for people who wish to enhance their communication skills and be more comfortable sharing information and conveying feedback as well as wanting to learn the importance of planning time management. Participants will understand the importance of trust and integrity of teams.

What does it cover?

The following key areas covered include (this is not an exhaustive list)

• Gain an understanding of the different personalities within their team
• Build trust and break down barriers
• Identify an individual’s values, role within the team and contribution of each individual
• Develop an understanding of the key influences upon effectiveness within the team
• Understand how to move towards a common goal with clear objectives and a unified approach
• Increased awareness of how to align the team to reach optimum performance when working under pressure
• An understanding of teamwork skills and an appreciation of team dynamics
• Identify mechanisms that sustain high levels of team performance.

Wednesday 3rd July 2019
IW Chamber Offices, Newport
9.30am – 12.30pm
£42 per person

The Control of Substances Hazardous to Health (COSHH) Course delivered by Good Skills Training is a half -day course aimed at those who work in an environment where coming into contact with hazardous substances is likely, such as caretakers, cleaners, workers in manufacturing and engineering, healthcare, transport, utilities and some office environments. At the end of the course learners will understand the law relating COSHH, how to assess hazardous substances and what precautions should be taken when working with such materials.

What is in the COSHH Course syllabus?

• Legal requirements relating to hazardous substances
• Risks and hazards associated with hazardous substances
• Risk assessing hazardous substances and the connection to safely using hazardous substances
• Appropriate precautions and procedures to minimise risks when working with hazardous substances

Wednesday 3rd July 2019
IW Chamber Offices, Newport
1.00pm – 4.00pm
£42 per person

The Manual Handling Course delivered by Good Skills Training is a half day course designed for those looking to gain the knowledge and skills to carry out manual handling tasks. Moving and Handling is a key part of the day for many employees in the UK and along with other musculoskeletal disorders, equate for more than a third of work-related injuries.

What is in the Manual Handling Course syllabus?

• Manual handling legislation
• What is manual handling
• Hierarchy of control relating to manual handling
• Common workplace injuries, relating to manual handling
• Risk assessing manual handling tasks
• Generic assessments
• Dynamic assessments
• Safe lifting
• Unsafe lifting
• Practical lifting exercises
• RSI prevention exercises

Friday 5th July 2019
Royal Victoria Yacht Club, Fishbourne
07.30am – 09.30pm
£15.00 per person

Come along and join us for our Business Breakfast hosted by Royal Victoria Yacht Club. Our guest speaker this month will be Jonathan Thornton from PC Consultants.

Practical Measures for IT Disaster Recovery Planning.

 Cyber Security and Disaster Recovery continue to feature highly in minds of business owners. PC Consultants will cover some real world examples that have affected customers locally and nationally. To provide practical knowledge and ideas to prepare your business now. Prevention is always better than the cure, but equally when the worst case does happen – how will you and your business respond to minimise impact to your customers.

BOOK YOUR PLACE HERE

Wednesday 10th July 2019
IW Chamber Offices, Newport
9.30am – 12.30pm
FREE

Wednesday 10th July 2019
IW Chamber Offices, Newport
13.00pm – 16.00pm
£40

Monday 15th July 2019
Isle of Wight Chamber of Commerce Offices
09.30 – 12.00
FREE

What do we mean by ‘difficult people’? What’s the difference between ‘difficult people’ and ‘challenging behaviour”?  What happens when your own buttons are pushed?  Are there other ways to respond?  Could such ‘difficult people’ actually be of real value to you and your business?  Or do they just cause you a constant headache?  In this seminar, we’ll be answering these and other questions to gain new insights into challenging behaviour – and learn ways of minimising the negative impact (whilst optimising the potential benefits) of these ‘difficult people’. Edward Grey has been working in the field of behaviour change for over 20 years and brings a fresh perspective on where behaviour comes from and how we can work with rather than against challenging behaviour, whether it comes from colleagues or clients.

BOOK YOUR PLACE HERE

Tuesday 23rd July 2019
N0 64, Shanklin
7.30am – 9.30am
FREE

Meet members for informal networking in a great location. It’s free to attend, with hot drinks and toast for everyone.

BOOK YOUR PLACE HERE

We offer new businesses the opportunity to take their ideas from paper into practice. As part of the 50 plus Start Me Up Programme we offer a free one day business seminar aimed at people over 50 who are starting a business. Get the tools you need to take your idea from the drawing board to the real world.

This course is available for non-members and will be held at Mill Court Business Centre, Newport on Thursday 25 July 2019.

To book a place on the course please click here.

We offer new businesses the opportunity to take their ideas from paper into practice. We offer a free one day business seminar aimed at people who are starting a business. Get the tools you need to take your idea from the drawing board to the real world. This course is designed for those with a business idea through to those who have been in business for six months.

This course is available for non-members and will be held at Mill Court Business Centre, Newport on Thursday 25 July 2019.

To book a place on the course please click here.

Tuesday 20th July 2019
IW Chamber Offices, Newport
9.30am – 4.30pm
£60.00 per person 

Where an organisation’s risk assessment of First Aid needs identifies that there is a requirement for Emergency First Aid at Work practitioners,  then this national Award in Emergency First Aid at Work satisfies the requirements of the regulatory body for First Aid – the Health and Safety Executive (HSE). All learners will have the skills and knowledge to provide the organisation with Emergency First Aider’s that can provide treatment to their casualties in a prompt, safe and effective manner. This course is provided by Jigsaw Training & Development Services. The course will cover:

• Responsibilities and reporting
• Dealing with an unresponsive casualty
• Resuscitation and Defibrillators
• Burns
• Anatomy
• Choking
• Minor injuries
• Epilepsy
• Basic hygiene in First Aid
• Bleeding control
• Shock

Monday 5th August 2019
Isle of Wight Chamber of Commerce Offices
09.30 – 16.30
£65.00

“A View from the Top: new perspectives on Leadership”.

Leadership is a topic that’s been written about, discussed and pondered over for thousands of years.  From Alexander the Great, Marcus Aurelius and Sun Tzu to Warren Bennis, Winston Churchill and Richard Branson, “great leadership” is interpreted in multiple ways. In this workshop, we’ll be taking a fresh look at what leadership means for you in your own contexts.  Whilst there are a number of generally accepted principles of what great leadership looks like, we’ll be considering the implications of a particular definition: “great leadership is whatever works”. Re-read that and notice what thoughts and feelings come to mind….I’ve been working as a leadership coach for 20 years and bring a unique view on the link between how we think & feel and our effectiveness as leaders.  We’ll also explore how to spot leadership potential and harness this across your business, regardless of where this comes from.  Let’s break the conventions and accepted wisdom of how leadership works – join me to co-create new ways of leading!

BOOK YOUR PLACE HERE

Wednesday 7th August 2019
Isle of Wight Chamber of Commerce Offices
09.15am – 16.30pm
£105

If you’re planning how to make your business grow in 2019, then consider doing what some other Island businesses have already done…. Invest your time in our successful new format 1 Day Elevate Your Sales & Social Seminar.

Over the past few months, Matt Greg (Nosy Design) and David Thornton (Delivering Sales Excellence) have helped several Island businesses to grow their profits.

 Transform your Sales and Social Media skills in just 1 day running on Wednesday August 7^th  at the Chamber offices in Newport. It costs just £95 for the day course. Matt and David focus and support on the practical, so you learn skills and then put them into practice on the same day to create an immediate impact. The day also features coaching and a live video practice on delivering a skilled elevator pitch. Our Sales & Social Seminar has a good balance of learning and practical application.  

 The number of spaces on the course is tightly limited, so that Matt and David can offer close practical support.  

BOOK YOUR PLACE HERE

Thursday 29th August 2019
Isle of Wight Chamber of Commerce Offices
09.30am – 11.00am
FREE

The old puzzle:

“I need more sales,  I can’t afford to advertise but I can’t watch my business die!”

Major stress! One symptom is difficulty in creating ways to improve things. So let’s simplify that task – we’ll get systematic and identify lots of small, cheap and quick things you can do.

We will start from the customer’s experience of buying products or services like yours, and feed that information back into your Customer-Attracting Pathway to improve it.

Every Step On Your Customer-Attracting Pathway Must Work Hard

Most businesses already have 12 steps in their Pathway – from Advertising to Client Retention. Let’s work through these steps so everyone attending finds missing steps, steps they need to improve and ways to redesign each step to lead customers on to the next step more effectively.

With next-to-no-money to spend, we’ll put the steps into priority order for fixing, work out what you can do for free and plan which steps you could spend on when you’ve got some spare funds.

BOOK YOUR PLACE HERE

Wednesday 18th September 2019
IW Chamber Offices, Newport
9.30am – 1.00pm
£60 per person

The Fire Marshal Course delivered by Good Skills Training is a half day course designed specifically for those who have been designated with the responsibilities of the Fire Marshal or Fire Warden. This course will look at the legal responsibilities of both the company and individual. By the end of this course delegates will be able to confidently and competent carry out theirs at-to-day duties as a fire marshal, as well as take charge in the event of a fire. This course also includes practical fire extinguisher training.

What is in the Fire Marshal Course syllabus?

• Legislation
• Causes of fire and how fire spreads
• Classes of fire and methods of extinction
• Fire risk assessment
• Fire prevention methods
• Action to be taken in the event of a fire
• Role and responsibilities of the fire marshal
• Fire drills
• Firefighting equipment
• Practical fire extinguisher session

Tuesday 24th September 2019
IW Chamber Offices, Newport
9.30am – 12.30pm
FREE

Time is a fluid commodity but how we used it, how much we value it and how we spend it can make a break not just our own life but our business too! So this course will look at three important areas: how effectively or not we mage time and what can we can correct or improve what we are doing understanding the four key aspects of time in business. We will also look at how you spend your time suggesting practical ways to improve our productivity and efficiency in our business activities. Finally we will look at how you value your time when it comes for instance to give it a price and how your time is reflected in the costings, both internal and external, of your business. This course is provided by Alex Tana Business & Life Coach.

To book your place on please click here

Thursday 3rd October 2019
Isle of Wight Chamber of Commerce Offices
09.30 – 16.30
£50.00

“Retirement can be a wonderful opportunity to start a new life. We’re living longer, we’re healthier and we’re wanting a more active retirement than previous generations. Also, with the recent removal of the Default Retirement Age, the decision when to retire is now in our own hands!

But how do we plan for our retirement and take into account our personal, financial and legal needs?  

This course will cover all the key lifestyle and personal aspects of retirement from health and leisure to work and relationships. It will also cover the key financial and legal decisions we need to consider. This will include the opportunities the new pension changes brings us and how to maximise our financial situation. The course will also cover the legal aspects we need to take into account including wills and power of attorney.   

The course is open to all those of any age who want to start planning for their retirement. It may be attended with or without partners but if possible we recommend partners be invited as there are extra benefits when attended jointly.

The course will be delivered by Rouse Ltd, Wheelers Solicitors & Len Goss.”

BOOK YOUR PLACE HERE

Wednesday 20th November 2019
IW Chamber Offices, Newport
9.30am – 4.30pm
£60 per person

The Emergency First Aid at Work Course delivered by Good Skills Training is a one-day course designed to give delegates the knowledge, skills and confidence to help those that have become unconscious, and those with minor injuries. The Emergency First Aid at Work Course also looks at the responsibilities of the Emergency First Aider. On successfully completing this course, attendees will be confident, safe, prompt and effective emergency first aiders. Topics included are:

• What is first aid
• Legal requirements of first aid in workplaces
• Responsibilities of the emergency first aider
• Primary survey
• CPR
• Basic principles of AED use – turning AED on, pad placement and following instructions
• Recovery position
• Choking
• Shock
• Bleeding
• Minor injuries – includes superficial burns, splinters, scrapes and grazes