november, 2019

12nov10:00 am5:00 pmGo Ahead Make My Day – Staff Teams - Training Course delivered by In2Action

Event Details

Tuesday 12 November 2019
Location TBC
10.00am – 5.00pm
£95+vat per person

The “Go Ahead Make My Day” customer service training will include solutions on how to put the customer at the heart of everything you do, and enable you to go that extra mile for every customer all of the time. The training will explore guest psychology, complaint handling techniques, using real complaints and situations from real guests! This workshop is designed to empower all who attend to work with customers face to face. Bring your own experiences of both good & poor customer service & we will explore them together, concluding with how you can really make the difference, amp up your career and get the best feedback from every customer interaction you engage in! **This course will not take place with less than 10 people registered to attend.**

 To book your place please click here

 

Time

(Tuesday) 10:00 am - 5:00 pm

Location

IW Chamber of Commerce

Mill Court Business Centre Furrlongs Newport Isle of Wight PO30 2AA

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