Coronavirus (COVID-19) –

Protect yourself and others

The British Chambers of Commerce is working with Government to mitigate the impact of Coronavirus on business communities.

IW Chamber is monitoring the situation very closely and following the advice of our partners in the British Chambers of Commerce, the Isle of Wight Council and the NHS. We will provide updates to members as and when they arrise. 

“The situation is changing day-to-day and many Island businesses are bracing themselves for difficult situations and difficult choices. Like every other business, the IW Chamber is responding in real-time to an evolving situation. The IW Chamber is the voice of Island businesses and we will continue to represent the voice of our members in this crisis.

“ I am in regular contact with the Island’s MP Bob Seely and IW Council Chief Executive John Metcalfe. Every concern presented to me personally has been passed on to the MP for his response, so he can understand and best press the concerns of Island businesses to government.”

Steven Holbrook, IW Chamber CEO


Applications for business grants are now live on council website - 11 January 2021

Island businesses eligible for government grant support under the latest national lockdown can now apply via the council’s website.
The application forms and details of the grant help can be accessed via:

Under the national lockdown there are rolling payments and top up grants for eligible ratepaying businesses in certain categories.

Some businesses may also qualify for grant support relating to the brief period around Christmas when the Island was under Tier 3 and then Tier 4 restrictions. There is also support for ‘wet’ led pubs for late December.

In addition, the council is offering government-funded discretionary grant help to businesses which may fall outside these schemes, and has created a Winter Business Support Grant scheme.

The grant schemes for which businesses can apply are as follows:

Rolling grant payments (from 5 January 2021) – These are 28 day rolling payments ranging from £1,334 to £3,000 depending on rateable value for eligible ratepaying businesses in certain categories (non-essential retail, hospitality venues, accommodation, leisure and sports facilities, entertainment venues, animal attractions, indoor attractions at venues, personal care facilities, community centres and halls).

One-off top-up grants (from 5 January 2021) – These range from £4,000 to £9,000 depending on rateable value, and are for eligible ratepaying businesses in certain categories (retail, hospitality and leisure sectors), which are legally required to close under the current lockdown, and which cannot operate effectively remotely.

Local Restrictions Support Grant (LRSG) – This scheme relates to grants that are available to eligible ratepaying businesses for the period during the earlier local Tier 3 and Tier 4 restrictions on the Island around Christmas and the new year.

Winter Business Support Grant (WBSG) – The council has created this scheme as an extension of the previous Additional Restrictions Grant (ARG) scheme, which operated for the previous November lockdown. This discretionary scheme will support businesses severely impacted by the lockdown, including those in the supply chain and not eligible for national lockdown or LRSG support.

Christmas support payments for ‘wet’ led pubs – If your pub was in Tier 3 between 2 December 2020 and 29 December 2020 you may be eligible for a one off payment of £1,000. Island pubs were in Tier 3 from 26 December.

£4.6 billion in new lockdown grants to support businesses and protect jobs
  • Chancellor announces one-off top up grants for retail, hospitality and leisure businesses worth up to £9,000 per property to help businesses through to the Spring
  • £594 million discretionary fund also made available to support other impacted businesses
  • comes in addition to £1.1 billion further discretionary grant funding for Local Authorities, Local Restriction Support Grants worth up to £3,000 a month and extension of furlough scheme

Read the full story here –


Tier 4 business grants (applications from January)

In addition to those businesses eligible under Tier 3 restrictions for grant help, there will be assistance available for further businesses (such as non-essential retail and personal care etc) under Tier 4. 

Application forms for the grants will be provided on the Isle of Wight Council from early January. As soon as we have more information we will share with members.

Isle of Wight moves to Tier 4 restrictions - 30 December 2020

The Isle of Wight will move to the highest Tier 4 ‘stay at home’ coronavirus restrictions tomorrow, following an announcement by the government today (Wednesday 30 December). #KeepTheIslandSafe and stay at home.

From 00.01am on 31 December, the Island will move into Tier 4 following a rapid rise in COVID-19 cases just prior to Christmas.

The data shows that the single biggest cause of this rise is from households mixing inappropriately and not following the guidance of Hands, Face and Space at all times. This shows just how much individual behaviours can impact on the spread of the virus and the wellbeing of the whole community which must now be subject to further restrictions.

In Tier 4:

  • You must stay at home as much as possible.
  • You must not meet anybody from outside your household or support bubble in any indoor setting.
  • Groups of six can no longer meet.
  • You can meet one person from outside of your household or support bubble outdoors; while maintaining social distancing.
  • You can leave home to exercise outdoors. 
  • People can travel for work only if they cannot work from home.

Non-essential retail must close (click and collect and deliveries can be used), hospitality must remain closed except for takeaway, drive-through or delivery services. Indoor leisure will once again close, as well as personal care, such as hairdressers and barbers.

Full details are available on the new rules can be found on the government website. –

It is also imperative that if you have COVID-19 symptoms or are contacted by NHS test and trace and told to self-isolate; do not leave home except to get a test if you have symptoms.

Tier 3 grant support for Island businesses - 24 December 2020

Eligible Island businesses will soon be able to access vital new grants to help them during the Tier 3 restrictions announced by the government  (Wednesday 23 December 2020).

Application forms are being set up on the council’s website and will be available from January. Updates will be provided as soon as the forms are ready.

The grants are available following the Island moving from Tier 1 to Tier 3 from Saturday 26 December, which means increased restrictions for businesses.

The new grants are as follows:

  • Christmas support for ‘wet’ led pubs – for the period from 26 to 29 December. A one off payment of £1,000, with evidence required that less than 50 per cent of sales come from food.
  • Local Restrictions Support Grant (LRSG) closed applications (not retail) – for the period 26 December to 9 January. Businesses occupying rated premises can apply for fortnightly payments dependent on their rateable value – a rateable value of exactly £15,000 or under, a grant of £667 per 14 day qualifying period; a rateable value of over £15,000 and less than £51,000, a grant of £1,000 per 14 day qualifying period; a rateable value of exactly £51,000 or above, a grant of £1,500 per 14 day qualifying period.
  • Local Restrictions Support Grant (LRSG) open applications (businesses that occupy rated premises but which have not been legally required to close). Businesses that have been severely impacted but have been able to remain open can apply (leisure and hospitality, bed and breakfast).

More detail is available on the council’s website at

Information for businesses and venues on Tier 3 restrictions be found at Tier 3: Very High alert – GOV.UK (

The Isle of Wight will be designated a Tier 1 area - 26 November 2020

The Isle of Wight will be designated a Tier 1 area when the four-week national lockdown across England ends on 2 December.

Tier 1 — also known as alert level ‘medium’ — is the least restrictive tier under the government’s new three tier system.

In tier 1:

  • you must not socialise in groups larger than 6 people, indoors or outdoors, other than where a legal exemption applies.  This is called the ‘rule of 6’

  • businesses and venues can remain open, in a COVID secure manner, other than those which remain closed by law, such as nightclubs

  • hospitality businesses selling food or drink for consumption on their premises are required to:

    • provide table service only, for premises that serve alcohol

    • close between 11pm and 5am (hospitality venues in airports, ports, on transport services and in motorway service areas are exempt)

    • stop taking orders after 10pm

  • hospitality businesses and venues selling food and drink for consumption off the premises can continue to do so after 10pm as long as this is through delivery service, click-and-collect or drive-through

  • early closure (11pm) applies to casinos, cinemas, theatres, concert halls, museums, bowling alleys, amusement arcades, funfairs, theme parks, adventure parks and activities and bingo halls. Cinemas, theatres and concert halls can stay open beyond 11pm in order to conclude performances that start before 10pm

  • public attendance at outdoor and indoor events (performances and shows) is permitted, limited to whichever is lower: 50% capacity, or either 4,000 people outdoors or 1,000 people indoors

  • public attendance at spectator sport and business events can resume inside and outside, subject to social contact rules and limited to whichever is lower: 50% capacity, or either 4,000 people outdoors or 1,000 people indoors

  • places of worship remain open, but you must not attend or socialise in groups of more than 6 people while there, unless a legal exemption applies

  • weddings and funerals can go ahead with restrictions on numbers of attendees – 15 people can attend wedding ceremonies and receptions, 30 people can attend funeral ceremonies, and 15 people can attend linked commemorative events

  • organised outdoor sport, physical activity and exercise classes can continue

  • organised indoor sport, physical activity and exercise classes can continue to take place, if the rule of 6 is followed. There are exceptions for indoor disability sport, sport for educational purposes, and supervised sport and physical activity for under-18s, which can take place with larger groups mixing

  • if you live in a tier 1 area and travel to an area in a higher tier you should follow the rules for that area while you are there. Avoid travel to or overnight stays in tier 3 areas other than where necessary, such as for work, education, youth services, to receive medical treatment, or because of caring responsibilities. You can travel through a tier 3 area as part of a longer journey

  • for international travel see the Foreign, Commonwealth and Development Office travel advice for your destination and the travel corridors list

Read the full guidance here

Local restriction tiers: what you need to know - Announced 23 November

Sets out the local restriction tier system that will be in place from Wednesday 2 December, including what you can and cannot do in each tier. 

Job Retention Scheme Extended FAQs

Coronavirus Job Retention Scheme (CJRS) has been extended until 31st March 2021. The original CJRS was due to end on 31st October, with the introduction of the Job Support Scheme from 1st November. Since the announcement of the extension, the government have released guidance for CJRS.

Please find the updated FAQ document provided for Chamber members from Quest here

thumbnail of Quest – Coronavirus Job Retention Extended Scheme – FAQ v2

New Business Grants Available - November 2020

Following the government decision to put in place a nationwide lockdown from 5 November, local authorities across England, including the Isle of Wight Council, are on standby to receive funds to support businesses.

Two funds will be made available which could help Island businesses that have had to close, or that can remain open but are severely impacted by the lockdown. The business support is similar to previous schemes, with some changes. The Local Restrictions Support Grant (LRSG) and the Additional Restrictions Grant (ARG).

Businesses can apply for both grants with any LRSG award being taken into consideration in any ARG award. Links and information on how to apply are below.

Local Restrictions Support Grant (LRSG) – The LRSG is a property related grant for businesses required to close by Government. This includes; non-essential retail, leisure, hospitality, sports clubs and personal care such as hairdressing and beauty.

The grants payable are mandatory which means the council does not decide which businesses receive them. The amount payable will be based on the amount of business rates paid by the business as follows:

  • Properties with a rateable value of exactly £15,000 or under will receive £1,334 for the 4 week lockdown 
  • Properties with a rateable value above £15,000 but below £51,000 will receive £2,000 for the 4 week lockdown.
  • Properties with a rateable value of exactly £51,000 or over will receive £3,000 for the 4 week lockdown.

Payments will start to be processed from 16 November 2020.If your business has had to close, please apply for the LRSG from the IW Council business rates web page.

You will need your contact details, property business rates reference number and bank account details to complete the form.

Additional Restrictions Grant (ARG) – The government has provided funds to each local authority for use as a discretionary grant fund.

The government guidance encourages local authorities to use this funding to help businesses which are not legally required to close but could be severely impacted by the restrictions imposed by lockdown. This could include businesses which supply retail, leisure, hospitality or are in the events sector, or those businesses outside the business rates system such as some market stalls and those in shared premises.

The IW Council has decided to operate the ARG by receiving applications from businesses directly and indirectly affected by the latest restrictions.

Businesses will need to be able to demonstrate they were open and trading on 4 November and provide information on their turnover in November 2019. Grants of up to £5,000 will be available and where evidence of significant impact above £5,000 can be demonstrated up to a maximum of £25,000 could be awarded.

ARG grants will be awarded from 16 November 2020 .A separate application form is needed for the ARG.

Read the ARG guidance before applying for the ARG grant. 

To apply complete the ARG application form.


SME Restart and Recovery, and Kickstarting Tourism Grant Fund

The Solent Local Enterprise Partnership is inviting applications from small businesses for Restart and Recovery & Kickstarting Tourism Grants. Funded by the European Regional Development Fund (ERDF) eligible small businesses that have been negatively impacted by the Covid-19 pandemic in the visitor economy and wider economy can access grants of between £1,000 – £3,000 (and up to £5,000 in exceptional circumstances).

The money can be used to cover 100% of the cost of professional services and, in some instances, to purchase minor equipment or adopt new technology to diversify.

Any small businesses interested in the funding opportunity are encouraged to attend a webinar on 13 November to receive further guidance. To take part in the webinar being held between 11.30am and 12.30pm, sign up here.

Find out more here

New National Restrictions from 5 November

On Saturday (31 October) the Prime Minister announced new national restrictions in England.

From Thursday 5 November, everyone must stay at home, and may leave only for a limited set of reasons. These include:

  • For education;
  • For work, if you cannot work from home;
  • For exercise and recreation outdoors, with your household, support bubble or on your own with one person from another household;
  • For all medical reasons, appointments and to escape injury or harm;
  • To shop for food and essentials;
  • And to provide care for vulnerable people, or as a volunteer.

Non-essential shops, leisure and entertainment venues will be closed. Click and collect services can continue and essential shops, including supermarkets, will remain open. Pubs, bars, restaurants must close, except for takeaway and delivery services.

The Coronavirus Job Retention Scheme, known as the furlough scheme, will remain open until December, with employees receiving 80% of their current salary for hours not worked, up to a maximum of £2,500.

Guidance on the new measures is available at:

Details of the extended furlough scheme and other economic support, can be found here:

Details on the Self-Employment Income Support Scheme Grant Extension can be found here:

Plan for Jobs: Chancellor increases financial support for businesses and workers - 22 October 2020

The government today announced it will significantly increase the generosity and reach of its winter support schemes to ensure livelihoods and jobs across the UK continue to be protected in the difficult months to come, supporting jobs and helping to contain the virus.

  • open businesses which are experiencing considerable difficulty will be given extra help to keep staff on as government significantly increases contribution to wage costs under the Job Support Scheme, and business contributions drop to 5%
  • business grants are expanded to cover businesses in particularly affected sectors in high-alert level areas, helping them stay afloat and protecting jobs
  • grants for the self-employed doubled to 40% of previous earnings

In recognition of the challenging times ahead, the Chancellor said he would be increasing support through the existing Job Support and self-employed schemes, and expanding business grants to support companies in high-alert level areas.

This builds on agreements reached with Local Authorities moving to Alert Level very high, with extra support for businesses, jobs and the economic recovery.

Read the full story here

Prime Minister announces new local Covid Alert Levels - Monday 12 October 2020

Yesterday (12/10/2020) the Prime Minister set out how the government will further simplify and standardise local rules by introducing a three tiered system of local COVID Alert Levels in England.

He confirmed the levels will be set at medium, high, and very high

The “medium” alert level – which will cover most of the country – will consist of the current national measures, which came into force on 25 September. This includes the Rule of Six, and the closure of hospitality at 10pm.

The “high” alert level will reflect many current local interventions, but there will now be consistency across the country.

The “very high” alert level will apply where transmission rates are causing the greatest concern, based on an assessment of all the available data and the local situation.

Non-essential retail, schools and universities will remain open in all levels.

A postcode checker on will show which alert level applies in each area and the NHS COVID-19 app will also direct people to this information.

Regulations for all three local alert levels will be debated and voted on in the House of Commons tomorrow. Subject to that vote tomorrow, they will come into force on Wednesday, subject to the approval of Parliament.

The PM also confirmed that the government will also provide Local Authorities across England with around £1 billion of new financial support.

Full details on what the COVID Alert Levels contain are set out below.

Local COVID Alert Level – Medium

This is for areas where national restrictions continue to be in place. This means:

  • All businesses and venues can continue to operate, in a COVID-Secure manner, other than those that remain closed in law, such as nightclubs.
  • Certain businesses selling food or drink on their premises are required to close between 10pm and 5am.
  • Businesses and venues selling food for consumption off the premises can continue to do so after 10pm as long as this is through delivery service, click-and-collect or drive-thru.
  • Schools, universities and places of worship remain open
  • Weddings and funerals can go ahead with restrictions on the number of attendees
  • Organised indoor sport and exercise classes can continue to take place, provided the Rule of Six is followed
  • People must not meet in groups larger than 6, indoors or outdoors

Local COVID Alert Level – High

  • This is for areas with a higher level of infections. This means the following additional measures are in place:
  • People must not meet with anybody outside their household or support bubble in any indoor setting, whether at home or in a public place
  • People must not meet in a group of more than 6 outside, including in a garden or other space.
  • People should aim to reduce the number of journeys they make where possible. If they need to travel, they should walk or cycle where possible, or to plan ahead and avoid busy times and routes on public transport.

Local COVID Alert Level – Very High

This is for areas with a very high level of infections. The Government will set a baseline of measures for any area in this local alert level. Consultation with local authorities will determine additional measures.

The baseline means the below additional measures are in place:

  • Pubs and bars must close, and can only remain open where they operate as if they were a restaurant – which means serving substantial meals, like a main lunchtime or evening meal. They may only serve alcohol as part of such a meal.
  • Wedding receptions are not allowed
  • People must not meet with anybody outside their household or support bubble in any indoor or outdoor setting, whether at home or in a public space. The Rule of Six applies in open public spaces like parks and beaches.
  • People should try to avoid travelling outside the ‘Very High’ area they are in, or entering a ‘Very High’ area, other than for things like work, education, accessing youth services, to meet caring responsibilities or if they are in transit.
  • People should avoid staying overnight in another part of the UK if they are resident in a ‘Very High’ area, or avoid staying overnight in a ‘Very High’ area if they are resident elsewhere.
Winter Economy Plan announcement - 24 September 2020

The Chancellor has today announced a package of measures that will continue to protect jobs and help businesses through the uncertain months ahead as we continue to tackle the spread of the virus. 

The package includes a new Jobs Support Scheme to protect millions of returning workers, extending the Self Employment Income Support Scheme and 15% VAT cut for the hospitality and tourism sectors, and help for businesses in repaying government-backed loans.

Further information:

PM Statement - 22 September 2020

The Prime Minister made a statement to the House of Commons outlining further measures in England to tackle the spread of coronavirus. The PM’s statement can be found at:

From today (Wednesday 23 September), office workers who are able to work from home should do so and the requirement for customers to wear face coverings will be extended to all users of taxis and private hire vehicles.

From Thursday 24 September measures include the following:

  • pubs, bars and restaurants must operate table-service only, except for takeaways;
  • hospitality venues must close at 10pm (which means closing, not last orders). The same will apply to takeaways, although deliveries can continue;
  • the requirement to wear face coverings will be extended to include retail staff and staff and customers in indoor hospitality, except when seated at a table to eat or drink; and
  • covid-secure guidelines will become legal obligations in retail, leisure, tourism and other sectors.

Furthermore, from Monday 28 September a maximum of 15 people may attend weddings, while 30 may attend funerals. Business conferences, exhibitions and large sporting events will not be reopened from 1 October.

These new measures will be enforced by tighter penalties. Guidance on the additional measures will be made available on

PM Statement - 9 September 2020

The Prime Minister has this afternoon set out new measures to restrict the spread of Coronavirus. The PM’s statement can be found here:

The new measures include the following: 

  • From Monday 14 September it will not be possible to meet with people from other households socially in groups of more than six. This will apply indoors and outdoors, including in private homes. Education and work settings are unaffected;
  • Businesses will have a clear duty to support NHS Test and Trace. From Friday 18 September, it will be mandatory for certain businesses to have a system to collect NHS Test and Trace data, which must be kept for 21 days.

More information about the measures is available at:
This also provides a link to simplified COVID-19 Secure guidance published today. 

Further easing of coronavirus restrictions in England

13 August – Further easing of coronavirus restrictions in England

The Prime Minister has confirmed further easing of coronavirus restrictions in England from 15 August. These include:

  • Indoor theatres, music and performance venues will be able to reopen with socially distanced audiences.
  • Most leisure settings that have been required to remain closed, such as bowling alleys and casinos, can reopen.
  • Beauticians, tattoo artists and spas can provide close contact services, such as facials and eyebrow threading.
  • Business events and conferences can be held from 1 October.

Read more about the announcement at:


31 July – Reopening of further businesses and venues in England postponed

On 31 July the Prime Minister announced that until 15 August at the earliest, casinos, bowling alleys, skating rinks and remaining close contact services must remain closed, and that indoor performances will not resume.

Pilots of larger crowds in sports venues and conference centres will not take place and wedding receptions of up to 30 people will also not be permitted. Data on the prevalence of the virus in the community in England will continue to be carefully reviewed in order to move forward with the intention to open up these higher risk settings as soon as possible.


9 July – Next phase of reopening – announced Thursday 9th July 2020

The government has outlined the measures that will allow outdoor pools to reopen from Saturday 11 July and indoor gyms, swimming pools and sports facilities to reopen from Saturday 25 July, ensuring millions of people can get back into more sport and fitness activities.
Further guidance on grassroots sport and gym/leisure facilities reopening can be found here:

Culture Secretary, Oliver Dowden, also outlined that beauticians, tattooists, spas, tanning salons and other close-contact services can also reopen from Monday 13th July.
Existing guidance on close contact services will be updated here:

Finally, the Culture Secretary highlighted that performing arts can now take place outdoors from Saturday 11 July with a socially distanced audience present. The government will also work with the sector to pilot a number of small indoor performances with a social distanced audience to help inform plans about how best to get indoor venues back up and running.
Further guidance on performing arts reopening can be found here:

Full details of the statement can be found here:

Summer Economic Update from the Chancellor - 8th July

The Chancellor delivered his Summer Economic Update in Parliament today (8th July), which outlined a package of measures to support jobs in every part of the country, give businesses the confidence to retain and hire, and provide people with the tools they need to get better jobs.

Key points to note:

  • Job Retention Bonus:To help firms keep on furloughed workers, UK Employers will receive a one-off bonus of £1,000 for each furloughed employee who is still employed as of 31 January 2021.
  • Kickstart Scheme: A new £2 billion scheme will also be launched to create hundreds of thousands of new, fully subsidised jobs for young people across the country. Those aged 16-24, claiming Universal Credit and at risk of long-term unemployment, will be eligible. Funding available for each six-month job placement will cover 100% of the National Minimum Wage for 25 hours a week – and employers will be able to top this wage up.
  • Employment and support schemes:A total of £1.6 billion will be invested in scaling up employment support schemes, training and apprenticeships to help people looking for a job. 
  • Creating jobs: The plan will also create tens of thousands of jobs through bringing forward work on £8.8 billion of new infrastructure, decarbonisation and maintenance projects. In addition, £5.8 billion will be spent on shovel-ready construction projects to get Britain building.
  • Eat Out to Help Out:To encourage people to safely return to eating out at restaurants the Government’s new discount scheme will provide a 50% reduction for sit-down meals in cafes, restaurants and pubs across the UK from Monday to Wednesday every week throughout August 2020.
  • VAT: The rate of VAT applied on most tourism and hospitality-related activities will be cut from 20% to 5%. 
  • Stamp Duty: A temporary increase to the Nil Rate Band of Residential SDLT (Stamp Duty) from £125,000 to £500,000 has been introduced until 31 March 2021. 

Full details of the announcement can be found here:

Help to reopen your business safely during coronavirus (COVID-19)
Employers that want to reopen their business have a legal responsibility to protect their employees and other people on site. The UK government has developed a new tool and guidance for businesses to check what their workplace needs to do to keep people safe. –
Businesses should use this guidance to assist with a risk assessment and make sensible adjustments to the site and workforce. If businesses do not carry out a risk assessment, the Health and Safety Executive (HSE) or relevant local council can issue an enforcement notice.

IW Chamber Members can also call the Chamber Advice line for any queries they have.

Kickstart Scheme

The IW Chamber of Commerce is acting as a representative for the KickStart Scheme. If you would like more information please email

The government has introduced a new Kickstart Scheme in Great Britain, a £2 billion fund to create hundreds of thousands of high quality 6-month work placements aimed at those aged 16 to 24 who are on Universal Credit and are deemed to be at risk of long term unemployment.

Funding available for each job will cover 100% of the relevant National Minimum Wage for 25 hours a week, plus the associated employer National Insurance contributions and employer minimum automatic enrolment contributions.

Links to IW Council

The link to the IW Council Environmental Health pages is below, this is being regularly updated by the team.

You can also find the toolkit which has been put together which includes a presentation and FAQs document:

Staying Covid Secure Poster

The Department for Business, Energy and Industrial Strategy has published a notice for businesses in England to display, once a risk assessment has been carried out, to show compliance with the guidance on managing the risk of Coronavirus. This has been updated to reflect the change in the 2m social distancing rule. You can find the poster here:

Updated guidance on working safely during Coronavirus
Following recent announcements, businesses should review the updated workplace guidance available to help employers, employees and the self-employed understand how to work safely during the Coronavirus pandemic. There have been recent updates to the below categories:

Working safely during Coronavirus – updated guidance

The workplace guidance has been updated to reflect the Prime Minister’s statement (17 July), which highlighted that the government’s advice on going to work will change from 1 August.

From this date, employers should ensure workplaces are safe whilst also enabling working from home. In order to keep the virus under control, it is important that people work safely. Working from home remains one way to do this. However, the risk of transmission can be substantially reduced if COVID-19 secure guidelines are followed closely.

Employers should consult with their employees to determine who, from the 1 August 2020, can come into the workplace safely taking account of a person’s use of public transport, childcare responsibilities, protected characteristics, and other individual circumstances. Extra consideration should be given to those people at higher risk.

When it is decided that workers should come into their place of work then this will need to be reflected in the COVID-19 risk assessment and actions taken to manage the risks of transmission in line with this guidance. It is vital employers engage with workers to ensure they feel safe returning to work, and they should avoid forcing anyone into an unsafe workplace.

Updated guidance for your sector can be found here

Maintaining records of staff, customers and visitors to support NHS Test and Trace
Businesses in certain sectors should collect details and maintain records of staff, customers and visitors on their premises to support NHS Test and Trace. There is a higher risk of transmitting Coronavirus in premises where customers and visitors spend a longer time in one place and potentially come into close contact with other people outside of their household. See further guidance on the information to collect, how records should be maintained, and when information should be shared with NHS Test and Trace her
Department for Health issue guidance on data logging for NHS Test and Trace
The Department of Health and Social Care (DHSC) has shared its guidance on maintaining records of staff, customers and visitors to support NHS track and trace. The guidance includes:
  • an FAQ document;
  • a toolkit for business; and
  • messaging to use with consumers.
The Information Commissioner’s Office (ICO) has published a statement and a data protection checklist on customer logs.
Accommodation Providers - what guest should do if they suspect Covid-19

Visit Isle of Wight and the Isle of Wight Council, have created a document for accommodation providers to leave for guests to inform them what to do and how to do it, should the guest feel that they may have Covid-19 symptoms during their stay. There is a space on the form to insert your accommodation postcode, as this will need to be the island postcode that the guest quotes when requesting a test.

Please find the poster below or you can find it along with more information on the website

thumbnail of 4663X Covid-19 Advice for guests – June 2020

We're Good To Go & the Isle of Wight Welcomes You - the toolkit
All of the assets for the ‘Welcome’ + ‘Good to Go’ campaign are now available for businesses to use on the Visit Isle of Wight website.
With hundreds of tourism and hospitality businesses on the Island able to open their doors over the weekend, this initiative is designed to complement Visit England’s ‘We’re Good To Go’standards, which allow those who will be trading to demonstrate that they are adhering to public health guidance, have carried out a COVID-19 risk assessment and check they have the required processes in place. Read more on our news page
Coronavirus Job Retention Scheme (CJRS) - flexible furloughing & bonus scheme
Employers can now claim a more flexible grant for any employee they have previously received a CJRS grant for, and who now returns to work on reduced hours. They can also continue to claim for employees who stay fully furloughed. Guidance on eligibility and how to claim for flexibly furloughed employees is available.
What employers need to do next:
  • claim for periods ending on or before 30 June, by 31 July – this is the last date they can make those claims;
  • agree the hours and shift patterns that they want their employees to work from 1 July, if changing; and
  • pay their employees’ wages for the time they are in work and apply for a job retention scheme grant to cover the remainder of their usual hours for which they are still furloughed.
Live webinars from UK government are available to book online with further guidance on changes to the scheme and how they impact employers.

Further details of how jobs will be protected through the government’s new Job Retention Bonus were unveiled by HMRC today on 31 July 2020

  • employers can claim the bonus for all eligible employees who have been furloughed
  • it comes as employers set to start contributing to the furlough scheme as staff return to work and the economy reopens

The bonus – announced by Chancellor Rishi Sunak as part of his Plan for Jobs last month – will see businesses receive a one-off payment of £1,000 for every previously furloughed employee if they are still employed at the end of January next year.

The scheme is designed to continue to support jobs through the UK’s economic recovery from coronavirus by encouraging and helping employers to retain as many employees who’ve been on furlough as possible.

A policy statement published by the HMRC gives employers further details on eligibility requirements and how they can claim the bonus. Under the terms:

  • employers will receive a one-off payment of £1,000 for every employee who has previously been furloughed under Coronavirus Job Retention Scheme (CJRS) – if they remain continuously employed to the end of January 2021
  • to ensure the jobs are meaningful well-paid, employees must earn at least £520 (the National Insurance lower earnings limit) a month on average between the beginning of November and the end of January
  • those who were furloughed and had a claim submitted for them after the 10 June (when the CJRS closed to new entrants), because they were returning from paternal leave or time serving as a military reservist will also be eligible for the bonus as long as they meet the other eligibility criteria
  • employers will also be eligible for employee transfers protected under TUPE legislation, provided they have been continuously employed and meet the other eligibility criteria and the new employer has also submitted a CJRS claim for that employee

Read more here

Job Retention Bonus

The UK government have today (4 August) published further information on the Job Retention Bonus (JRB), including:

Which employers can claim the JRB, including clarifying the eligibility of employers that have employees who have been transferred under Transfer of Undertakings (Protection of Employment) (TUPE) regulations or due to a change in ownership;

Which employees an eligible employer can claim the JRB for, including clarifying eligibility for employees returning from statutory parental leave, for military reservists and employees who are on fixed term contracts;

What employers should do now if they intend to claim the Job Retention Bonus.

Please note that full guidance, including on how employers will be able to claim the JRB, will be available by the end of September.

Face coverings mandatory in shops and supermarkets in England

The government has announced (14 July) that face coverings will be mandatory in shops and supermarkets from 24 July 2020.

Under the new rules, people who do not wear a face covering will face a fine of up to £100, in line with the sanction on public transport and just as with public transport, children under 11 and those with certain disabilities will be exempt. The liability for wearing a face covering lies with the individual.

Should an individual without an exemption refuse to wear a face covering, a shop can refuse them entry and can call the police. The police have formal enforcement powers and can issue a fine. This is in line with how shops would normally manage their customers and enforcement is of course a last resort.

You can read the Health Secretary’s full statement here 

Eat Out to Help Out Scheme

Find out how to register your restaurant or establishment for the Eat Out to Help Out Scheme. –

Posters, images and other promotional materials for use by establishments who are taking part in the Eat Out To Help Out Scheme are available here –


Updated guidance on the Eat Out to Help Out Scheme

A reminder that registration for the scheme is open. Further support from HM Revenue and Customs is available through the webchat service and helpline as well as information on sales that are eligible and how to claim the reimbursement for discounts given to diners.

The Eat Out to Help Out Scheme runs from 3 August – 31 August. You can also use the restaurant finder tool to find out which restaurants near you are participating.


Eat Out to Help Out Scheme update – claims service open             (HMRC Information Note – 7 August 2020)

The claims service for restaurants taking part in the Eat Out to Help Out Scheme is open.

Outlets can now claim reimbursements from the Government for discounts given to their diners this week (Monday to Wednesday), and payment will be made within five working days.

Businesses must wait seven days from the date of registration to make their first claim, and can only claim for scheme discounts offered on or after the date registered.

Claims can be made weekly and when signed into the service, businesses must select the periods that they are claiming for.

Across the UK more than 73,000 outlets have signed up for Eat Out to Help Out, and businesses can still register to use the scheme online at GOV.UK.

Information on making a claim is available online:

A video is also available which guides users through making a claim:

Businesses can register to use the scheme online:

NHS Test and Trace service in the workplace

The NHS Test and Trace service:

  • provides testing for anyone who has symptoms of coronavirus to find out if they have the virus
  • gets in touch with anyone who has had a positive test result to help them share information about any close recent contacts they have had
  • alerts those contacts, where necessary, and notifies them they need to self-isolate to help stop the spread of the virus

By following instructions to self-isolate, people who have had close recent contact with someone with coronavirus will be protecting their family, friends, colleagues and other people around them, and will play a direct role in stopping the spread of the virus.

Find the guidance for employers here

The guidance on the NHS Test & Trace service for employers, businesses and workers was updated on 22 July. The update includes redrafting for clarity, a new section on collecting customer and visitor data for NHS Test & Trace has been added, and additional information on if a worker develops symptoms and orders a test.

The updated guidance can be found here

Assets for Test & Trace can be found here

Reporting outbreaks of coronavirus

COVID-19 early outbreak management information has been created to make sure that people who run businesses or organisations:

  • Know how to recognise and report an incident of COVID-19; and 
  • Are aware of measures local health protection teams may advise in order to contain it.

Full details can be found here.

In addition, ‘action cards’ have been developed to cover a range of businesses and organisations to provide specific advice on the issues each type of organisation may face now lockdown restrictions have been eased.

You can find more details on the action cards here.

Approvals deadline for Coronavirus loan schemes extended

The British Business Bank has given banks extra time to approve loans under the state-backed lending schemes. Applications for the Coronavirus Business Interruption Loan Scheme (CBILS) still have to be received by midnight on 30 September, but lenders will now have two additional months to consider the cases.

The final approvals date is now pushed to 30 November. The deadline for approving the larger Coronavirus Large Business Interruption Loan Scheme (CLBILS) has been set for 31 December. No extra time has been given for approvals for the Bounce Back Loan scheme, which is due to end on 4 November.

UK Government Guidance for Employers and Businesses
For the latest guidance from Public Health England and Department for Business, Energy & Industrial Strategy, click here 

To view the government’s COVID-19 Action Plan you can click here 

 Government Support for Businesses
The Government is supporting businesses and their employees through a package of measures during this period of unprecedented disruption. The Business Support website helps you find the right support, advice and information to help with the impact of coronavirus (COVID-19) on your business. This website will continue to be updated as information becomes available. 

 A full range of business support measures have been made available to UK businesses and employees. 

This guidance provides details of support available to businesses including:

  • a Coronavirus Job Retention Scheme
  • deferring VAT and Income Tax payments
  • Self-employment Income Support Scheme
  • statutory sick pay relief package for small and medium-sized enterprises (SMEs)
  • a 12-month business rates holiday for all retail, hospitality, leisure and nursery businesses in England
  • small business grant funding of £10,000 for all business in receipt of small business rate relief or rural rate relief
  • grant funding of £25,000 for retail, hospitality and leisure businesses with property with a rateable value between £15,000 and £51,000
  • the Coronavirus Business Interruption Loan Scheme to support long-term viable businesses who may need to respond to cash-flow pressures by seeking additional finance
  • a new lending facility from the Bank of England to help support liquidity among larger firms, helping them bridge coronavirus disruption to their cash flows through loans
  • the HMRC Time To Pay Scheme to help with tax

Coronavirus business support finder

The Cabinet Office has published a tool for UK businesses to ascertain what support is available to them including loans, tax relief and cash grants. Use the business support finder to help determine what support is available to your business.

HM Treasury response
How to access government financial support if you or your business has been affected by COVID-19

On 17 March, the Chancellor announced an unprecedented package of government-backed and guaranteed loans to support businesses, making available an initial £330bn of guarantees – equivalent to 15% of GDP. The government will take new legal powers in the COVID-19 Bill, enabling it to offer whatever further financial support it thinks necessary to support businesses.

This document sets out further information on how you or your business can access if you are experiencing financial difficulties because of COVID-19.

Isle of Wight Council
Island businesses seeking key updates on access to government relief funding are being encouraged to visit a special page on the Isle of Wight Council’s website.

The new page at is being updated as further information becomes available from the government over the coming days, including details of accessing business rates support.

If you think your business qualifies for these measures of financial support, please fill in the IW Council online form to provide details to assist them with the processing of payments:  Application form for support for businesses affected by Covid-19 (Coronavirus) 

To fill in the form you will need the following:

  • Account number (as per business rates bill)
  • Name of ratepayer
  • Company name & number (as per Companies House)
  • VAT number
  • Your bank details

If you wish to challenge non-payment of a grant please use this appeals form –

New government discretionary grant support
Applications are now open for eligible Island businesses to apply for funding under the government’s additional discretionary grant scheme. The IW council has been allocated £2.96 million to distribute, specifically to those businesses which missed out under the initial government grant scheme, and which qualify under the new criteria. The council can award grants of £25,000, £10,000 or any sum up to £10,000. You can download guidance and access the application form via the IW Council website –

(Please note that under this scheme, businesses are required to submit financial and other evidence to support their application. Only businesses which were trading on 11 March 2020 are eligible.)

Business Rates – Local Authority Guidance
For guidance on Business Rates Relief and Business Rates Retail Discount click here:

British Chambers of Commerce
IW Chamber is an accredited member of the British Chambers of Commerce. The Chamber Network is at the forefront of helping businesses across the UK manage the impact of Coronavirus. Visit the BCC’s Coronavirus Hub to keep your business up to date with all the latest guidance and support available. Get the latest from the BCC here

Read the BCC’s FAQs on UK government support measures here 

Coronavirus Job Retention Scheme
Government grants will cover 80% of the salary of retained workers, up to a total of £2,500 a month. HMRC has announced that employers are able to make a claim under the Coronavirus Job Retention Scheme for furloughed employees who were on their PAYE payroll on or before 19 March 2020 instead of 28 February 2020. HMRC has also announced that the claims portal will be available from 20 April 2020.

If you have questions about the Job Retention Scheme you can read the FAQ put together by the BCC and Quest (version 9A) –  FAQs here

HMRC has published further support for businesses including:

updated guidance;
further guidance on how to calculate a claim; and
a step-by-step guide for employers.

Coronavirus Job Retention Scheme recent changes – From 1 July 2020, UK businesses will be given the flexibility to bring previously furloughed employees back part time. This is a month earlier than previously announced to help support people back to work. From August 2020, the level of the grant will be slowly tapered to reflect that people will be returning to work.

  • In June and July, the government will pay 80% of wages up to a cap of £2,500 as well as employer National Insurance (ER NICS) and pension contributions for the hours the employee doesn’t work. Employers will have to pay employees for the hours they work.
  • In August, the government will pay 80% of wages up to a cap of £2,500 and employers will pay ER NICs and pension contributions for the hours the employee does not work – 5% of average gross employment costs of those currently furloughed.
  • In September, the government will pay 70% of wages up to a cap of £2,190 for the hours the employee does not work. Employers will pay ER NICs and pension contributions and 10% of wages to make up 80% total up to a cap of £2,500.

  • In October, the government will pay 60% of wages up to a cap of £1,875 for the hours the employee does not work. Employers will pay ER NICs and pension contributions and 20% of wages to make up 80% total up to a cap of £2,500.

The scheme will close to new entrants on 30 June, with the last three-week furloughs before that point commencing on 10 June for new entrants


Self-employment Income Support Scheme (SEISS)
The Self-employment Income Support Scheme (SEISS) will support self-employed individuals (including members of partnerships) whose income has been negatively impacted by COVID-19. The scheme will provide a grant to self-employed individuals or partnerships, worth 80% of their profits up to a cap of £2,500 per month.

Find out about the SEISS scheme here –

Read the Self-employment Income Support Scheme FAQ page here –

Self-Employment Income Support Scheme (SEISS) extended – SEISS will be extended, with eligible individuals able to claim a second and final grant in August. The eligibility criteria remains the same as for the first grant, and individuals will need to confirm that their business has been adversely affected by Coronavirus.

The grant will be worth 70% of average monthly trading profits, paid out in a single instalment covering three months’ worth of profits, and capped at £6,570 in total. This is in line with changes to the Coronavirus Job Retention Scheme as the economy reopens.

The first SEISS grant, which opened for applications on 13 May, will close to new applications on 13 July. Eligible individuals will be able to make their claim for the first grant any time until this date, and those eligible will have the money paid into their bank account within six working days of completing a claim.

Review the factsheet on SEISS


Coronavirus Business Interruption Loan Scheme (CBILS) – This scheme delivered by the British Business Bank, will enable small and medium sized businesses to apply for a loan, up to £5m, with the government providing a guarantee of 80% on each loan and with no interest due for the first twelve months. Personal guarantees of any form cannot be taken under the scheme for any facilities below £250k. CBILS supports a wide range of business finance products, including term loans, overdrafts, invoice finance and asset finance facilities. The scheme will be delivered through commercial lenders, backed by the British Business Bank. CBILS is now open for applications.

Coronavirus Large Business Interruption Loan Scheme (CLBILS) – Government will provide a guarantee of 80% to enable banks to make loans to firms with turnover of between £45 million and £250 million of up to £25 million and loans of up to £50 million for firms with turnover of more than £250 million. Facilities will be available from 3 months up to 3 years and will be offered at commercial rates of interest. The scheme will be delivered through commercial lenders, backed by the British Business Bank. CLBILS is now open for applications.

The government has extended the maximum loan size available through the Coronavirus Large Business Interruption Loan Scheme from £50 million to £200 million.
Loans under the expanded scheme will be made available to large businesses affected by coronavirus from next week.
Changes also mean companies receiving help through CLBILS and the Bank of England’s Coronavirus Corporate Financing Fund will be asked to agree to not pay dividends and to exercise restraint on senior pay. –

Bounce Back Loans scheme (BBLS)- Aimed at the UK’s smallest firms, the Bounce Back Loans scheme will offer loans of between £2,000 and £50,000. Businesses can borrow up to the value of 25% of their turnover up to a maximum of £50,000. The Government will provide lenders with a 100% guarantee for the loan and pay any fees and interest for the first 12 months. No repayments will be due during the first 12 months. There is a short, standardised online application to apply for a loan. There is no forward-looking test of business viability or ‘complex’ eligibility criteria. Finance should reach businesses ‘within 24 hours’ of approval. The scheme is now open for applications.

  • A guide how to apply can be found here.
  • An FAQ on BBLS can be found here.


Future fund – a new Future Fund to support the UK’s innovative businesses currently affected by Coronavirus. These businesses have been unable to access other government business support programmes, such as CBILS, because they are either pre-revenue or pre-profit and typically rely on equity investment. The scheme will deliver an initial commitment of £250m of new government funding which will be unlocked by private investment on a match funded basis. The scheme is now open for applications and will initially be open until the end of September 2020.

Coronavirus Statutory Sick Pay Rebate Scheme: – The recently announced Coronavirus Statutory Sick Pay Rebate Scheme went live on  26th May. Small businesses and employers across the UK who have paid Statutory Sick Pay to staff taking coronavirus-related leave will be able to claim back the money from today. Businesses with fewer than 250 employees can find out how to make a claim here –

Employers will receive repayments at the relevant rate of SSP that they have paid to current or former employees for eligible periods of sickness starting on or after 13 March 2020.

Full guidance can be found here:

Guidance for Retail to reopen in June
The Government has recently updated the COVID-19 secure guidance to help certain shops across England reopen safely from June. Outdoor markets and car showrooms will be able to reopen from 1 June and all other non-essential retail will be expected to be able to reopen from 15 June if the Government’s five tests are met and they follow the COVID-19 secure guidelines.

Businesses will only be able to open from these dates once they have completed a risk assessment, and are confident they are managing the risks. They must have taken the necessary steps to become COVID-19 secure in line with the current Health and Safety legislation.

You can find full guidance on working safely here:

Food Standards Agency (FSA) checklist for UK food businesses
The FSA has developed a useful checklist to help food businesses in the UK re-open and operate safely during Coronavirus. The checklist covers:

  • business activities;
  • safetey management and waste;
  • food areas and surfaces;
  • hand washing and cleanliness;
  • equipment;
  • raw materials; and
  • allergen information


Face coverings on public transport
From 15 June travellers on public transport in England, including buses, trains and aircraft passengers, must, with some very limited exemptions, wear mouth and nose coverings. This will coincide with the re-opening of ‘non-essential retail’. Other than public transport workers, the responsibility for (and cost of) providing coverings will be on the passengers. There is no requirement for a particular type or standard of face mask; indeed, the government asks passengers to not use medical standard ones.

Bob Seely MP

Find out the latest from Bob Seely here –

Solent LEP
The Solent LEP are providing a range of on-going support to businesses in the Solent region through their Coronavirus Support Hub. –

The latest Coronavirus advice from the NHS can be found here




Island Business April 2020

Island Business April 2020



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